At kitcheka we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.
By using our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
When you place an order or contact us, we may collect:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via payment providers — we do not store card details)
Automatic Information
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Cookies and tracking data
How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Send order updates and notifications
- Improve website performance and user experience
- Send marketing emails (only if you subscribe)
- Prevent fraud and improve security
Sharing Your Information
We may share your information with trusted third parties only when necessary, such as:
- Payment processors
- Shipping companies
- Marketing and email service providers
- Website analytics providers
We do not sell or rent your personal information.
Cookies
We use cookies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Support marketing and advertising
You can disable cookies in your browser settings.
Data Security
We implement security measures to protect your personal data. However, no online transmission or storage system is 100% secure.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent for marketing emails
- Request a copy of stored data
To request this, contact us using the details below.
Data Retention
We keep your information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page.
Contact Us
If you have questions about this Privacy Policy, you can contact us at: kitcheka@gmail.com